Terms & Conditions

Welcome to Aqua Real Plus, your trusted manufacturer of water purifiers and kitchen chimneys. By accessing or using our website and purchasing our products, you agree to comply with and be bound by the following terms and conditions:

1. Product Information:

  • We strive to provide accurate and up-to-date information about our water purifiers and kitchen chimneys, including specifications, features, and pricing. However, we reserve the right to make changes or updates to product information without prior notice.

2. Ordering and Payment:

  • When placing an order through our website, you agree to provide accurate and complete information about yourself, including billing and shipping details.
  • All orders are subject to availability and acceptance. We reserve the right to reject or cancel any order at our discretion.
  • Payment for orders must be made in full at the time of purchase. We accept various payment methods, including credit/debit cards, online payment gateways, and cash on delivery (where available).

3. Shipping and Delivery:

  • We endeavor to process and ship orders in a timely manner. However, delivery times may vary depending on factors such as product availability, shipping location, and courier service.
  • While we make every effort to ensure prompt delivery, we are not liable for delays caused by unforeseen circumstances such as natural disasters, inclement weather, or logistical issues beyond our control.

4. Returns and Exchanges:

  • We want you to be fully satisfied with your purchase. If you are not completely satisfied with a product, you may request a return or exchange within [insert number] days of receipt, subject to our return policy.
  • Returned items must be in their original condition, unused, and in their original packaging. We reserve the right to refuse returns that do not meet these criteria or to charge a restocking fee.
  • Please contact our customer service team to initiate a return or exchange and obtain further instructions.

5. Warranty and Support:

  • All Aqua Real Plus water purifiers and kitchen chimneys come with a standard manufacturer’s warranty, the terms of which are outlined in the product documentation.
  • In the event of a defect or malfunction covered by the warranty, please contact our customer support team for assistance. We will work to promptly resolve the issue and provide appropriate support or repair services.

6. Limitation of Liability:

  • To the fullest extent permitted by law, Aqua Real Plus and its affiliates shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with the use of our products or website.
  • Our liability is limited to the purchase price of the product(s) in question.

7. Governing Law and Jurisdiction:

  • These terms and conditions shall be governed by and construed in accordance with the laws of [insert jurisdiction]. Any disputes arising out of or relating to these terms and conditions shall be subject to the exclusive jurisdiction of the courts in [insert jurisdiction].

8. Updates and Revisions:

  • We reserve the right to update, revise, or modify these terms and conditions at any time without prior notice. Please review this page periodically for any changes.

By using our website and purchasing our products, you acknowledge that you have read, understood, and agreed to these terms and conditions. If you have any questions or concerns, please contact us for further assistance. Thank you for choosing Aqua Real Plus.